Clarendon Equine Clinic Ltd

Clarendon Equine Clinic Ltd describes itself as an independent equine practice with in‑patient facilities and an in‑house laboratory (including same‑day general screen blood sampling). It offers 24/7 on‑call emergency cover (365 days a year), and its set‑up (surgical theatre, treatment room, menage, hard trot‑up areas, weighbridge) suggests it can handle both routine care and more involved investigations/procedures.

In recent reviews, owners most often describe

• •vets being calm with nervous ponies, including during a strangles injection where the pony was reported to be “completely relaxed”
• •ongoing communication, including being kept in contact over Christmas
• •punctual visits (“arrived on time”) and a team that includes a vet and a student on calls

There is also a clear negative account (older) describing poor office/reception handling around a vaccine visit, including a dispute involving a £53 vaccine and concerns about pain relief not being left as expected.

Services

Services and capabilities mentioned on the clinic’s website include

• •24/7 emergency support with a dedicated on‑call service (24/365)
• •Zone visits
• •Dentistry
• •Surgery (including laser surgery)
• •Endoscopy and gastroscopy
• •Guttural pouch wash
• •Pre‑purchase examination
• •Diagnostics and procedures: ultrasound, radiography, nerve blocks, joint injections
• •Equine MOT health check

Species stated: horses and donkeys.

Facilities stated

• •In‑house laboratory
• •Surgical theatre
• •Treatment room
• •Menage
• •Hard trot‑up areas
• •Weighbridge
• •In‑patient facilities

Pricing

• •One reviewer cites being “more interested in receiving £53 for a vaccine” (single review; no wider price list provided).

People

Named individuals mentioned in reviews

• •Dawn (reception) — described as having “helped us on many occasions,” particularly when animals were “very poorly.”
• •Lauren — mentioned as someone who “always goes the extra mile” and kept the owner reassured with contact over Christmas (role not explicitly stated in the review).

Other staffing notes from reviews

• •Owners mention “young female vet and her student” attending and being helpful, friendly, efficient, and on time.
• •Multiple recent reviews describe vets being calm and gentle with nervous ponies, specifically during injections.

Reviews

Google rating: 4.8 stars from 89 reviews. “”

• •Handling of anxious equines: owners describe vets keeping a nervous pony calm, including during a strangles injection where the pony was reported not to react.
• •Communication and reassurance: one owner highlights being kept in contact over Christmas and having questions answered.
• •Timeliness and efficiency: “arrived on time” and described as efficient.
• •Reception experience is mixed: recent feedback praises reception support (specifically naming Dawn), while an older 1‑star review alleges poor office staff behaviour and dissatisfaction around a vaccine visit and aftercare/pain relief.
• •A small portion of older reviews appear off‑topic (e.g., COVID testing/park‑and‑ride) and don’t reflect veterinary care.