Vista Vets – Vets in Chelmsford
Clinic Overview
Vista Vets describes itself as an independent practice, opened in August 2021, and set up for routine care plus problem-solving when pets are unwell (one reviewer says the team “saved my cat’s life” after she ate something she shouldn’t have). The practice sees cats, dogs and rabbits, and also operates as a veterinary nurse training facility. Decision-relevant details that come up repeatedly include: vets taking time to explain options and next steps (including financing options for a procedure), routine repeat visits for monthly injections and nail clips, and a stated policy (raised negatively in one review) that repeat medication requires a consultation fee.
Services
- •Care for cats, dogs and rabbits (from the practice’s own information).
- •Out-of-hours emergency cover is provided by Vets Now Witham (as stated by the practice).
- •Treatment for an ingestion/foreign-body-type emergency is described in a review (cat ate something she shouldn’t have; owner says the team saved her life).
- •Steroid injections given on a regular basis (monthly) for a dog (reviewed experience).
- •Nail clipping (reviewed experience).
- •Rabies vaccination (priced in one review).
Pricing
- •£58 for a rabies vaccine (mentioned in a client review).
- •One owner describes costs as “reasonable” after urgent treatment for their cat, but no figure is given.
- •A review alleges being required to pay a consultation fee in order to obtain repeat prescription medication (no amount stated).
People
- •Dr. Jahnavi: mentioned for taking time with an older dog, explaining options thoroughly, answering questions patiently, and discussing financing options for a procedure (repeated in two identical reviews).
- •Dr. Peter Brigant: described as professional and helping keep a cat calm during the appointment (owner’s observation).
- •Reception team: described as nice and understanding in one review; another review reports a 25-minute wait to pay after an appointment.
Reviews
4.9 stars from 137 reviews. - Owners often mention clear explanations and unhurried appointments, especially around discussing options for a pet’s care.
- •Several reviews praise how staff handle pets in the clinic (e.g., a cat staying calm during the visit; a dog enjoying regular visits for injections and nail clips).
- •Cost and billing experience is mixed: one owner cites £58 for a rabies vaccine and felt it was good value; another calls overall treatment “reasonable,” while one negative review objects to a consultation fee requirement for repeat medication, particularly for a nervous/aggressive dog.
- •Waiting/flow: one reviewer reports being seen quickly but then waiting 25 minutes to settle the bill.
Special Services
Animals Treated at Vista Vets
Animals We Treat
Companion Animals
Opening Hours – Vista Vets
Opening Hours
Hours
Reviews for Vista Vets
Note: Showing the 5 most recent Google reviews out of 137 we track in total. Recent reviews may not be representative of overall sentiment.
Helen Orme
a week ago
Ardi Etemadi
a week ago
The team at VistaVests is incredible. From the receptionists to the nurses and doctors, everyone was fantastic. They saved my cat’s life after she ate something she shouldn’t have. All this at a reasonable cost, considering everything.
Marie O'Connor
a month ago
Great vets, always helpful and caring
deborah miller
2 months ago
Why is it that although my son's lovely girl is dying, we cannot get a repeat prescription/drugs without a consultation fee. Also even though the vet will not be able to get near her as she is nervous and aggressive to vets, we still have to drag her all the way there so that they get their extortionate fee. At a time when both owner and pet need some help and compassion it is in short supply at Vista Vet
Verity Cotton
3 weeks ago
I had such a wonderful experience with Dr. Jahnavi at Vista Pets for my 11-year-old dog, Teddy. From the moment we walked in, she was incredibly kind and gentle with him, which meant so much to me since he’s my whole world. She took the time to explain everything thoroughly, making sure I understood all of Teddy’s options and what would be best for his care. What I especially appreciated was how informative and knowledgeable she was — she answered all my questions with patience and clarity. She even presented me with financing options for Teddy’s procedure, which helped ease a lot of my stress. I couldn’t be more grateful for the level of compassion and professionalism Dr. Jahnavi showed. I highly recommend her to anyone looking for a vet who combines expertise with genuine kindness.
Verity Cotton
3 months ago
I had such a wonderful experience with Dr. Jahnavi at Vista Pets for my 11-year-old dog, Teddy. From the moment we walked in, she was incredibly kind and gentle with him, which meant so much to me since he’s my whole world. She took the time to explain everything thoroughly, making sure I understood all of Teddy’s options and what would be best for his care. What I especially appreciated was how informative and knowledgeable she was — she answered all my questions with patience and clarity. She even presented me with financing options for Teddy’s procedure, which helped ease a lot of my stress. I couldn’t be more grateful for the level of compassion and professionalism Dr. Jahnavi showed. I highly recommend her to anyone looking for a vet who combines expertise with genuine kindness.
Lisa
a month ago
Best vets I have ever used. From the moment you walk through the door, you are confident that your pet is in good hands. Can't recommend them highly enough.
Mark Gooding
5 months ago
I bring my staffie in once a month for a steroid injection and nails clipped. He absolutely loves it ,and vista vets are really good . But yesterday he was seen within 5 minutes,I then waited 25 just to settle my bill . Surely this needs addressing
Katrin K
a year ago
My cat’s appointment was yesterday with Dr. Peter Brigant. He was very nice and also very professional. Surprisingly my cat was calm the whole time. Also the receptionist lady was very nice and understanding as well. And they only charged me £58 for a rabies vaccine which in London would have cost at least £80. So I am beyond happy. An absolutely perfect service. 10 out of 10.
Joanne Brenchley
a year ago
You receive a warm welcome at Vista Vets. They actually care about your pets and offer a first class service without you being rushed and out the door. They take their time to explain and ensure you understand the circumstances regarding your pet. They show kindness and empathy and are always willing to help. They are most definitely the best vets in Chelmsford.
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