Crouch Vale Veterinary Practice – Vets in Chelmsford
Clinic Overview
Crouch Vale Veterinary Practice is an independently run clinic in Chelmsford, owned and managed by a vet and her family. It offers routine pet healthcare alongside common in-house diagnostics and procedures, with facilities including a surgical theatre, X-ray and in-house blood testing. Feedback from clients consistently points to a caring team, prompt help for urgent issues, and support that feels personal as well as practical.
Services
- •Routine and preventive care: general consultations, nurse consultations, routine vaccinations including boosters and first and second vaccinations for new pets, kennel cough vaccination, parasite treatments, microchipping, nail clipping, repeat prescriptions, and weight checks with ongoing weight support.
- •Diagnostics and procedures: the practice has a surgical theatre, X-ray, and in-house blood testing for common investigations and treatment needs.
- •Urgent and nurse-led help: clients describe same-day appointments for problems such as a dog with a leg injury and a dog that became unwell, as well as immediate tick removal with advice and tools to use at home.
- •Travel and species seen: the practice lists Animal Health Certificates and says it sees dogs, cats and rabbits. Client feedback also mentions compassionate help when an owner arrived with a very poorly guinea pig.
- •Out-of-hours care: out-of-hours cover is provided by Vets Now Witham from 7pm until 8:30am.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ais (role not stated): repeatedly praised for compassionate, supportive care and for going the extra mile for pets and owners.
- •Francisco (role not stated): warmly mentioned by a cat owner for looking after their cats with great care.
- •Nursing team: reviews highlight helpful, friendly nurses, including one who removed a tick immediately and showed the owner how to use tick removers at home.
- •Reception team: an unnamed receptionist is mentioned positively for a kind and compassionate response in a difficult situation.
Reviews
Google rating: 4.8 stars from 221 reviews.
- •Clients frequently describe the team as friendly, knowledgeable and genuinely caring with animals.
- •Ais is singled out for warm, thoughtful care, and one owner also praised the receptionist for compassion after the loss of a guinea pig.
- •Several reviews mention helpful access when pets need attention quickly, including same-day appointments and prompt treatment for minor urgent problems.
- •Owners also speak positively about continuity of care, with pets looked after over many years and support for ongoing issues such as weight management.

