Crouch Vale Veterinary Practice

Crouch Vale Veterinary Practice is an independently run clinic in Chelmsford, owned and managed by a vet and her family. The practice offers routine pet healthcare alongside common in-house diagnostics and procedures, with facilities including a surgical theatre, X-ray and in-house blood testing. Recent feedback highlights prompt help for urgent problems, practical nurse support for minor emergencies, and a caring approach that clients say extends beyond the appointment itself.

Services

• •Routine and preventive care: general consultations, nurse consultations, routine vaccinations including boosters and first and second vaccinations for new pets, kennel cough vaccination, parasite treatments, microchipping, nail clipping, repeat prescriptions, and weight checks with ongoing weight support.
• •Diagnostics and procedures: the clinic says it has a surgical theatre, X-ray, and in-house blood testing for common investigations and treatment needs.
• •Nurse-led support and minor urgent care: recent reviews describe immediate tick removal, home-use tick removers being supplied with instructions, and same-day help for a dog with a leg injury.
• •Travel and species: the practice lists Animal Health Certificates and says it sees dogs, cats and rabbits. Reviews also mention compassionate help when an owner arrived with a very poorly guinea pig.
• •Out-of-hours: the clinic says its out-of-hours service is provided by Vets Now Witham from 7pm until 8:30am.

Pricing

No published pricing information is currently available for this clinic.

People

• •Ais (role not stated): praised in recent reviews for being compassionate, supportive, and going the extra mile with pets and owners.
• •Francisco (role not stated): described by one cat owner as “a real asset” who looks after their cats with great care.
• •Nursing team: one review highlights a nurse who removed a tick immediately, provided tick removers to take home, and explained how to use them.
• •Reception team: an unnamed receptionist is mentioned positively alongside Ais for a compassionate response in a difficult situation.

Reviews

Google rating: 4.8 stars from 217 reviews. Recent reviews highlight

• •Warm, compassionate care: several owners describe the team as kind, supportive and willing to go the extra mile, including one family who received a sympathy card after losing a guinea pig.
• •Good access when something is wrong: owners mention being fitted in the same day, including urgent help for a dog with a leg injury and a same-day “sit and wait” appointment when a dog became unwell.
• •Practical help for minor emergencies: one detailed review describes a nurse removing a tick straight away and sending the owner home with tools and clear instructions.
• •Strong continuity and trust: reviewers speak positively about the practice caring for their pets over time, including dogs looked after since puppyhood and ongoing support with weight management.