Edgewood Veterinary Group – Vets in Chelmsford
Clinic Overview
- Recent feedback is strongly positive, with many owners describing the staff as friendly, caring and professional. - Appointment access stands out as a recurring strength, with reviews mentioning quick bookings and good availability, including urgent help at short notice. - Several reviews focus on compassionate handling of difficult moments, including euthanasia support, respectful communication, and small gestures such as a condolence card afterwards.
Services
- •Routine and preventive care including health checks, vaccinations, and parasite checks.
- •Care for a wide range of pets: dogs, cats, small animals, and exotic pets. Recent reviews mention treatment for baby rats and a cockatiel, alongside the more usual dog and cat appointments.
- •Urgent and emergency support: the practice advises owners to call immediately if a pet is seriously injured or unwell, and reviews describe owners being offered urgent appointments quickly, including a Saturday appointment within a couple of hours for a sick bird.
- •Practice facilities and support include intensive care facilities and a veterinary nurse training facility.
- •Repeat prescriptions are available, with 72 hours’ notice required.
- •Reviews also highlight patient, low-pressure consultations and compassionate end-of-life care, including careful handling of a nervous dog and thoughtful support during euthanasia.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews give a mixed picture on cost: some owners say it is not cheap or that the best care comes at a price, while others say they were pleasantly surprised by the bill or felt a higher-than-expected cost was worthwhile for the level of care and respect shown.
People
- •Jake: a vet praised repeatedly for his kind, calm and sensitive manner. Reviewers mention him remembering previous visits, helping owners through difficult appointments without pressure, and showing warmth with pets including rats and a cockatiel.
- •Wider team: owners regularly praise the reception staff, front desk team, and vets as friendly, polite, knowledgeable and caring, with positive mentions for prompt follow-up information and thoughtful communication in upsetting situations.
Reviews
Google rating: 4.7/5 from 225 reviews.
- •Recent feedback is strongly positive, with many owners describing the staff as friendly, caring and professional.
- •Appointment access stands out as a recurring strength, with reviews mentioning quick bookings and good availability, including urgent help at short notice.
- •Several reviews focus on compassionate handling of difficult moments, including euthanasia support, respectful communication, and small gestures such as a condolence card afterwards.
- •Pricing comments are a little mixed, but the overall tone remains favourable: some owners feel the clinic is pricey, while others say the care provided makes the cost feel justified.
