Edgewood Veterinary Group – Vets in Chelmsford
Clinic Overview
- Owners frequently describe the care as kind, professional and reassuring, with several calling out the team’s genuine interest in their pets. - Appointment access is a recurring positive theme, with reviews mentioning no problems getting appointments and plenty of available slots. - Consultations are often described as unhurried and considerate, including praise for patient handling of a nervous dog and respectful, low-pressure discussions.
Edgewood Veterinary Group is an independent practice in Chelmsford treating dogs, cats, small animals and exotic pets. It highlights intensive care facilities and is a Cat Friendly Clinic (Silver Accreditation). Recent feedback is very positive, with owners often mentioning kind, professional care, good appointment availability, and sensitive handling of difficult visits.
Services
- •Routine and preventive care including health checks, vaccinations, and parasite checks.
- •Care for a wide range of pets: dogs, cats, small animals, and exotic pets. Recent reviews include positive experiences with baby rats as well as dogs and cats.
- •Urgent and emergency support: the practice advises owners to call immediately if a pet is seriously injured or unwell, and notes availability for urgent appointments.
- •Practice facilities and support include intensive care facilities and a veterinary nurse training facility.
- •Repeat prescriptions are available, with the website stating that 72 hours’ notice is required.
- •Reviews also point to patient, low-pressure consultations, including careful handling of a nervous dog and respectful support during a difficult appointment.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews give a mixed but generally fair picture on cost: one owner called it “not cheap,” while another said they were pleasantly surprised by the bill.
People
- •Jake: thanked by name in multiple reviews for remembering previous visits, handling a difficult consultation with sensitivity, respect and no pressure, and making owners feel at ease. One reviewer also highlighted his warm manner with their pet rats.
- •Wider team: reviews praise the vets, reception staff, and front desk team as helpful, knowledgeable, friendly, polite and caring. Owners also mention prompt follow-up with promised information and thoughtful communication in a sensitive situation.
Reviews
Google rating: 4.7/5 from 222 reviews.
- •Owners frequently describe the care as kind, professional and reassuring, with several calling out the team’s genuine interest in their pets.
- •Appointment access is a recurring positive theme, with reviews mentioning no problems getting appointments and plenty of available slots.
- •Consultations are often described as unhurried and considerate, including praise for patient handling of a nervous dog and respectful, low-pressure discussions.
- •Reviews also highlight sensitive communication in difficult circumstances, while comments on pricing are mixed, ranging from “not cheap” to pleasantly surprised by the final bill.
