Edgewood Veterinary Group in Chelmsford presents a mixed yet informative picture based on available reviews and ratings. With a Google Maps rating of 3.7 stars from 7 reviews, the clinic receives varied feedback from its clientele.

Among the written reviews, the experiences range significantly. Some clients like Nick Hurst and Bradley Winckless praise the clinic for its friendly staff, spacious facilities, and excellent service, particularly highlighting responsive care and fair pricing. Winckless appreciates the team's swift response to emergencies and thorough aftercare guidance, which underscores the clinic’s commitment to comprehensive pet care.

In contrast, other clients such as Gerry Flashman and Anna Si express dissatisfaction. Flashman criticizes the clinic for its pricing, claiming it is exorbitant for routine treatments like deworming and flea/tick prevention. Anna Si reports a distressing experience where the staff's actions allegedly caused her dog anxiety, with additional claims of unprofessionalism and a GDPR violation regarding her dog's medical records.

Bryan provides a moderate perspective, noting that while the facility is clean and recently refurbished, there were delays in service despite an empty waiting room.

Despite the mixed reviews, the positive experiences highlight the clinic's strengths in providing quality care and comfortable facilities. However, the negative reviews point to areas needing improvement, particularly in customer service and communication. Overall, potential clients may consider these varied experiences when choosing Edgewood Veterinary Group, balancing the contrasting reviews with their specific needs and expectations.