Spring Lodge Veterinary Centre

Spring Lodge Veterinary Centre in Chelmsford is part of IVC Evidensia and advertises a 24 Hour Emergency Service. It also operates a Veterinary Nurse Training facility. Recent reviews mainly highlight routine cat care and consultations where staff take time to explain options, answer questions clearly, and adapt communication for owners with hearing loss or learning disabilities.

Services

• •Emergency and general veterinary care: the clinic advertises a 24 Hour Emergency Service, and recent reviews mention both cat and dog appointments, including routine consultations and follow-up discussion of treatment options.
• •Preventive care: reviews refer to annual vaccinations and health checks for cats, and the clinic also promotes free lump checks, free health checks, and wellness screening.
• •Ongoing support and care plans: the practice promotes Pet Health Club® and Pet Health Club® Plus plans.
• •Consultation style highlighted by owners: recent feedback repeatedly mentions calm handling during cat health checks, thorough explanations, and clear guidance on what to do next after appointments. One owner also praised the advice given during a dog's minor IVDD episode, saying instructions were discussed calmly and helped with recovery.
• •Training role: Spring Lodge is also noted as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Dr Keira is repeatedly praised in reviews for knowledgeable, caring treatment and clear explanations, including support during a dog's minor IVDD episode and care for multiple cats.
• •Lisa is specifically thanked for being calm and good with cats during health checks.
• •Receptionists and nurses are often described as friendly, professional, patient, and helpful, with several reviews highlighting clear communication and willingness to repeat information when needed.

Reviews

Google rating: 4.8/5 from 149 reviews.

• •Recent reviews are very positive overall, with owners often describing the team as kind, friendly, professional, and caring.
• •A recurring theme is clear, patient communication: several owners say staff explain things thoroughly, answer questions, and adapt well for someone with hearing loss and learning disabilities.
• •Owners mention a clean, welcoming practice and say it is easy to book or reschedule appointments.
• •Recent examples include cat vaccinations and health checks, calm handling of nervous cats, and praise for Dr Keira, receptionists, and nurses for supportive day-to-day care.