Dog & Cat Vets in Chelmsford

## Summary Medivet South Woodham Ferrers is part of the Medivet group and is led (per the clinic website) by Veterinary Surgeon Oliver Smith. The practice offers 15‑minute consultations, has on‑site X‑rays and an in‑house laboratory, and is set up for routine care as well as surgical referrals including orthopaedic and ophthalmic surgery. Reviewers describe practical accommodations for anxious or reactive pets, including being able to book an end‑of‑clinic appointment for a dog-reactive dog, and mention a layout with separate waiting areas (cats vs dogs, and a spot to sit with small animals away from dogs). Online booking is specifically mentioned in reviews. ## Services - **Routine and preventive care:** vaccinations and parasite care. - **Consultations:** 15‑minute consultations (as stated on the website). - **Neutering** and **microchipping**. - **Dentistry**. - **Nurse clinics**. - **Home visits**. - **Animal Health Certificate** for pet travel. - **Diagnostics on site:** X‑rays and an in‑house laboratory. - **Surgery (listed specialties):** ophthalmic surgery and orthopaedic surgery. - **Species seen (per website):** cats, dogs, rabbits, and small mammals. - **Out-of-hours care:** provided via Medivet 24 Hour Southend; the website states a **£130** out‑of‑hours consult fee, and **no charge for assessment by phone**. - **Veterinary Nurse Training facility** (from structured clinic data). ## Pricing - **Out-of-hours consult fee:** **£130** (website states this applies to the out‑of‑hours practice). - **Phone assessment (out of hours):** **no charge** (as stated on the website). ## People - **Oliver Smith (Veterinary Surgeon, lead vet):** named on the website; multiple reviewers mention “Oliver/Ollie” specifically, describing him as taking time to listen to concerns and handling appointments “professionally and with care.” - **The wider team:** reviewers describe staff as welcoming and friendly, and one review highlights the team collaborating to “come up with workable solutions.” ## Reviews **Google rating:** 4.8 stars from 139 reviews. **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention pets being kept calm during visits (including a first vet visit for a puppy). - Practical support for behaviour needs: reviewers describe being able to request end‑of‑clinic appointments for a dog-reactive dog, and note separate waiting areas (cats vs dogs, and a separate area for small animals). - Access and booking: reviewers mention it being easy to get appointments and that online booking is “handy.” - When emergencies disrupt schedules, one reviewer describes the appointment being rebooked after a wait, and found that “perfectly understandable,” with care praised at the follow-up visit.

## Summary Maldon Road Veterinary Practice Limited is described in recent reviews as a practice that will see urgent cases outside normal hours, including help “so quickly on Christmas Day” and a 5am out-of-hours visit that led to a dog staying overnight. Owners also mention clear explanations during consultations and support with complex situations, such as help when a dog’s puppy delivery “didn’t go to plan.” Several reviews also point to a practical approach to acute issues like suspected toxicity (a dog eating chives from a herb garden), with the owner reporting the dog felt “a lot better” afterwards. ## Services Services and capabilities mentioned in the latest reviews include: - **Out-of-hours care**: reviews describe being seen at **5am** and receiving help on **Christmas Day**. - **Hospitalisation/overnight stay**: one owner reports their dog “ended up staying in over night.” - **Support with breeding/whelping complications**: one owner describes receiving “more support” when their dog’s **delivery didn’t go to plan**. - **Treatment for ingestion/toxicity concerns**: a case is described where a dog ate **chives**, was treated, and later was reported to be improving. - **General consultations with clear explanations**: owners mention the vet “explained clear” and had “good knowledge.” ## People - **Jean-Louie**: mentioned by name as part of the team; one reviewer says their dog and cat have received professional care over about **three years**. - **Unspecified vets/team members**: multiple reviews highlight **clear explanations** during visits (one owner specifically says the vet explained things clearly), and supportive handling of stressful situations such as emergency presentations and whelping complications. ## Reviews **Google rating: 4.8 stars from 107 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Urgent and out-of-hours help** is a repeated theme, including being seen at **5am**, help on **Christmas Day**, and an overnight stay when needed. - **Communication during appointments**: owners mention vets explaining things clearly and demonstrating strong knowledge. - **Support in higher-stress situations**: examples include help with a dog that ate chives and support when a puppy delivery didn’t go to plan. - **Pricing comments are positive but non-specific**: a couple of owners describe pricing as “fair” or “reasonably priced,” without giving figures.

## Summary Crouch Vale Veterinary Practice is an independently run clinic (owned and managed by a vet and her family). Based on the clinic’s own information, it’s set up for routine pet healthcare alongside common in-practice diagnostics and procedures, with facilities including a surgical theatre, X‑ray, and in‑house blood testing. Recent reviews point to practical access for urgent problems (people describe being fitted in the same day, including a “sit and wait” appointment) and quick nurse-led help for small emergencies (a tick was removed immediately, with take-home tick removers and instructions). The practice also appears to put time into ongoing support such as weight checks/weight management mentioned by clients. ## Services Services and capabilities mentioned by the clinic and in reviews include: - General consultations - Nurse consultations (including flea and worming advice/treatments) - Routine vaccinations (boosters, 1st and 2nd vaccinations for new pets, kennel cough vaccination) - Parasite treatments - Microchipping - Nail clipping - Weight checks (and weight support referenced by a client) - Repeat prescriptions - Surgical treatments (clinic states it has a surgical theatre) - Diagnostics and facilities: X‑ray, in‑house blood testing - Pet travel: Animal Health Certificate - Examples from reviews: tick removal by a nurse; same‑day assessment for a dog with a leg injury Out-of-hours: the clinic states its out-of-hours service is provided by Vets Now Witham from 7pm until 8:30am. Species handled (per the clinic): dogs, cats, rabbits. ## Pricing - Tick removal was reported by one reviewer as costing **£11.99**. ## People - **Francisco** (role not stated in the review): mentioned by a cat owner as “a real asset” who looks after their cats “with such care.” - **Nursing team** (names not given): one reviewer describes a nurse removing a tick immediately, providing two tick removers to take home, and explaining how to use them. ## Reviews **Google rating: 4.8 stars from 215 reviews.** Themes below are drawn from the latest written reviews available to us. - **Same-day access when something is wrong:** multiple people describe being fitted in the same day, including via a “sit and wait” appointment, and being accommodated when their dog was unwell or limping. - **Fast, practical treatment for minor emergencies:** a detailed account describes a tick being removed immediately, with clear home-use guidance and tools provided. - **Continuity of care over time:** one owner says the clinic has cared for their dog since puppyhood. - **Support beyond the appointment itself:** one reviewer mentions being helped with their dog’s weight (framed as education/support rather than a one-off visit).

## Summary Clarendon House Veterinary Group is a long-established small-animal practice (established 1918) that states it meets **RCVS Core Standards**, and is also listed as a **veterinary nurse training facility**. The website focuses on routine and preventative care (vaccinations, parasite control, microchipping, health checks) alongside consultations for ongoing problems, with **home visits** available. In the latest reviews, owners repeatedly mention **thorough examinations**, **clear explanations (including when treatment isn’t in the pet’s best interest)**, and specific problem-solving (for example, **removing a grass seed from a dog’s ear without sedation**). There’s also a clear split in experiences with front-desk service: several reviews praise helpful reception, while one describes a receptionist as dismissive when asking about the **Healthy Pet Club**. ## Services Services and capabilities mentioned on the clinic website and/or in reviews include: - **Consultations** (vet and nurse) for routine check-ups and specific concerns (appointment-based) - **Vaccinations** (including booster appointments referenced in reviews) - **Parasite control** (flea/worm/tick/lice/mite prevention mentioned) - **Microchipping** - **Blood pressure checks** - **Six-month health checks** - **Grooming & nail clipping** - **Anal sac expression** - **Pet travel documentation** - **Home visits** - Problem treatments referenced in reviews, including **ear foreign body/grass seed removal** (done without sedation in one case) Emergency arrangements (as stated on the website): - During normal hours: contact the practice for emergencies - Out of hours: emergency care is handled by **Vets Now** (the dedicated out-of-hours provider named on the site) Animals treated (from the website): - Dogs, cats, rabbits, ferrets, hamsters, guinea pigs, gerbils - Reptiles and tortoises - Small and large cage birds, backyard poultry, wild birds ## People Named team members mentioned in the latest reviews: - **Diana/Dianna (vet)**: mentioned for going “above and beyond,” including **carefully removing a grass seed from a dog’s ear without sedation**, and for **straightforward conversations about age-related issues**—one owner valued being told when the **risks of some treatments outweighed the likely benefit**. - **Jackie (reception)**: praised for being helpful, giving **clear instructions**, and providing **knowledgeable information**. - **Joanne Sadler (locum vet)**: described as **informative** and doing **thorough checks**, with owners reporting they received helpful advice. ## Reviews **Google rating: 4.6 stars from 233 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear, thorough vet consultations**: owners describe detailed checks (including for routine booster visits) and explanations of options, including when **nothing more could be done** in a serious illness. - **Practical, minimally invasive handling when possible**: one owner highlights an ear issue resolved by **removing a grass seed without sedation**. - **Reception experience is mixed**: multiple reviewers praise receptionists as helpful and clear, but one reviewer reports being treated dismissively when enquiring about the **Healthy Pet Club**, and chose not to register as a result. - **Emotional support during difficult visits**: several reviews describe vets and reception being supportive during distressing situations involving very unwell pets.

## Summary Medivet Chelmsford is part of the Medivet group and is led on the website by partner and veterinary surgeon **Bogdan Potirnac**. The practice offers a broad mix of routine care and diagnostics (including **in‑house lab testing, X‑rays and ultrasound**), and reviews describe both medical treatment and surgery—such as **dental extractions after antibiotics** and medication management for a **neck disc problem**. Decision-relevant details owners mention include: - **Fast access to appointments** (one reviewer reports being registered and seen within **20 minutes**). - Clear explanations and support for **nervous dogs**, with staff trying to help them feel comfortable during visits. - Dental care that can include **multiple tooth removals**, with recovery advice implied (one owner describes needing to find a suitable post-op diet). - A **cat-friendly reception area** noted as a recent improvement by a long-term client. The website also notes a policy of returning **unused medications** for safe disposal. ## Services Services and capabilities mentioned on the website and in recent reviews include: - **Consultations:** 15-minute consultations; online appointment booking - **Preventive care:** vaccinations; parasite care; microchipping - **Surgery:** pet neutering; dental procedures (reviews mention **tooth removal/extractions**) - **Diagnostics:** in-house laboratory; X-rays; ultrasound; ECG - **Treatments mentioned in reviews:** antibiotics for oral problems; medications for a **disc issue in the neck**; treatment for a **foot problem** - **Nursing/support:** nurse clinics; gland expression - **Travel documentation:** Animal Health Certificate (pet travel) - **End-of-life care:** pet euthanasia; pet cremation - **Home visits** (listed on the website) - **Species seen (website):** cats, dogs, rabbits, small mammals - **Training:** listed as a **Veterinary Nurse Training facility** - **Out-of-hours (website):** provided via a Medivet 24 Hour hospital (website lists an **out-of-hours consult fee of £130**) ## Pricing - **Free first consultation for new clients** (website instructs booking with the quote **“freefirstconsult”**). - **£130** out-of-hours consultation fee (stated on the website for their out-of-hours provider). ## People - **Bogdan Potirnac (partner, veterinary surgeon)**: named on the website as leading the clinic. In reviews, “Bogdan” is credited with handling a **miniature dachshund’s neck disc problem**, prescribing medication that helped the dog improve. - **Angelina (vet)**: mentioned in a review alongside Bogdan as “knowledgeable.” - **Megan (practice manager)**: one reviewer describes an interaction outside the practice where they found her **rude and dismissive**; that same review contrasts this with how positively they say the vets, nurses and reception team are generally spoken of. ## Reviews **Google rating: 4.7 stars from 173 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clinical outcomes described:** dental treatment involving **antibiotics followed by surgery and multiple tooth removals**; improvement after medication for a **neck disc** issue; help with a **dog’s foot** healing. - **Access and efficiency:** one owner reports getting an appointment within **20 minutes** of registering. - **Communication and handling:** owners mention staff **explain everything clearly** and try to reduce stress for **nervous pets**. - **Facilities/environment:** a “**cat friendly reception area**” is mentioned positively; another reviewer describes the building as **very clean**. - **Mixed signal on professionalism:** most recent reviews are strongly positive, but one 1‑star review reports an **unprofessional interaction with the practice manager** (outside the clinic setting).